Emergency right now? Here's what happens when you call
You reach a person, not a voicemail — 24 hours a day, 365 days a year. Tell us what's happening and where you are; we'll tell you what to shut off or stay away from, give you a realistic arrival window, and get a licensed crew moving. When they arrive, they diagnose it, show you the problem, and give you a price to approve before any work starts.
That last part matters at 2 a.m. more than any other time: after-hours emergencies are still quoted up front, so you never find out what "emergency rate" meant after the fact.
Straight answers, fair prices, done right
Every trade we run has its 2 a.m. version — the pipe that bursts, the sewage that comes up the tub drain, the AC that quits in a heat advisory, the tree limb through the roof mid-storm. Because Right Now Services holds plumbing, HVAC, electrical and roofing under one roof, the crew we send is the right one for the problem, and the follow-up repair doesn't require a second company.
We'll also tell you honestly when something can wait. A slow drain at midnight is a morning call, and we'd rather save you the after-hours trip than sell you one.
24/7 Emergency Service services we offer
- Burst pipes & major leaks. Shut-off guidance on the phone, then repair — before the water reaches the drywall and flooring.
- Sewage backups. Main line or septic backups cleared fast, with honest triage on whether it's a clog, a tank, or a line problem.
- No hot water. Leaking tanks shut down safely and replaced same-day; repairs finished on the first visit when the part's on the truck.
- AC failure in extreme heat. No-cool calls jump the queue during heat advisories — most summer failures are fixed on the first visit.
- Electrical hazards. Burning smells, hot outlets, breakers that won't hold — we'll walk you through a safe shutdown and then diagnose it properly.
- Storm roof damage. Same-day tarping where conditions allow, then a photo-documented permanent repair quote your insurer can use.
- Commercial emergencies. Leaks over the sales floor, bathrooms down before opening, doors that won't secure — for the businesses and properties we serve.
Common questions
Do you really answer at night and on weekends?
Yes — a person, 24 hours a day, including holidays. That's not an answering service that takes a message for the morning; it's how we dispatch.
How much does emergency service cost?
The same honest way as everything else: you get a price before the work starts, even after hours. Where an after-hours call costs more than a daytime one, you'll hear that number up front on the phone — not on the invoice.
What should I do while I wait?
Water leak: shut off the fixture stop or the house main. Gas smell: leave and call the gas company first. Electrical burning smell: flip the breaker off. Sewage backup: stop running water. Roof damage: stay off the roof and move valuables out from under it. We'll walk you through any of these on the phone.
Which areas do you cover for emergencies?
The whole Houston metro — Houston proper plus Katy, Cypress, Tomball, Spring, The Woodlands, Sugar Land, Pearland and the communities around them, with no travel surcharge.
Get a straight price on your 24/7 emergency service job
Describe the job by phone, text or email and we'll come back fast with a fair number. You approve the price before we start — every time.